Experience in executive-level administrative support and customer relations. Detail-oriented IT professional over ten years of experience as a software support specialist and systems/network technician. Skilled at operating in a wide range of platforms. capable of explaining complex software issues in easy-to-understand terms. I have a good working knowledge of many industry leading software applications such as Veritas Backup Exec, Microsoft Services and VMware products. I have worked to the highest standards. I have an eye for detail with skills in infrastructure design of organization. I know about storage fundamental and how to create a full backup with a disaster recovery plan, I am innovative in IT and ready for new projects related to this field.